FAQs

Q: How do I track my package?

Go to the Track order page on the website, and enter your contact information: Order Number, Email or Phone Number, Tracking Number

Need help?

Frequently Asked Questions

Do you ship internationally?

Yes! MiMOTTA offers FREE Express shipping worldwide. Orders are processed within 1 business day. FREE Express delivery takes 5–12 business days (typically 7–10); Standard shipping ($6) takes 14–28 business days. See our Shipping Policy for details.

What shipping methods do you offer?

We partner with reliable carriers for standard and expedited shipping.

How do I track my package?

Go to the Track order page on the website, and enter your contact information: Order Number, Email or Phone Number, Tracking Number

How secure are payments on MiMOTTA?

We use secure payment systems (Shop Pay, PayPal, Apple/Google Pay, all major credit cards). Your datais encrypted and protected at each step.

Are there any promotions or discounts?

Yes! We run year-round sales and plan frequent promotions—check our homepage, product pages, or subscribe to the newsletter for exclusive deals.

What is your return and refund policy?

We offer a 30-day money-back guarantee from the date of delivery. If you’re not fully satisfied, email us at support@mimotta.com to request a return. See our Refund Policy for details.